Shipping policy

Shipping Policy

Thank you for shopping with Yumi & Co.

Order Processing
Orders are processed and fulfilled through our trusted fulfilment partners. You’ll receive a confirmation email after placing your order and tracking information when your order has been dispatched, where tracking is available.

Delivery Times
Delivery times vary depending on the product and destination. For Australian orders, our current fulfilment partners estimate approximately 10 days for delivery after fulfilment, although this is an estimate and delays may occasionally occur.

International delivery times may vary depending on the destination, customs and local postal services.

Shipping Costs
Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Delays
Delivery estimates are not guaranteed. Delays caused by couriers, customs, weather, peak periods or other circumstances outside our control may occasionally occur.

Incorrect Addresses
Customers are responsible for providing an accurate shipping address. Please contact us as soon as possible if you notice an error in your order details.

Lost or Damaged Orders
If your order arrives damaged, incorrect, or appears to be lost in transit, please contact us at support.yumiandco@gmail.com and we’ll help resolve the issue.

For any shipping questions, contact support.yumiandco@gmail.com.